Membership - Attendant
Auburn, AL, USA
As the face of Campus Recreation, the membership team greet incoming members and guests, provide quality customer care, and conduct accurate sales transactions for guest passes, Group Fitness Passes, and faculty/staff/retiree memberships.
Currently enrolled student of Auburn University
Maintain a cumulative GPA of 2.0
Must obtain and maintain a current CPR/First Aid/AED certification.
Complete Securing the Human training within one week of email notification (annually)
Greet members and guests in a cheerful and welcoming manner to create and maintain an atmosphere that cultivates long-term participation
Provide an entertaining and educational tour to all interested guests, highlighting the facility’s features and offered programs. Approach all tours with excitement to share your Auburn story.
Troubleshoot facility access issues by verifying member access and appropriate membership status
Provide access to members wishing to utilize the one-time Forgot ID access; document in Fusion software
Sell guest and group fit passes and locker and towel services to members using Fusion point of sale and credit card terminals
Follow position rotations prescribed by Membership Supervisors, including maintenance, greeter, desk position and turnstile area
Clean lobby, staircase, and mezzanine level lobby areas and furnishings with provided cleaning supplies
Direct member traffic in turnstile area, educating members on correct card swipe and turnstile use
Check and restock supplies in Faculty/Staff Locker Rooms and mezzanine level bathrooms
Receive and document lost and found items, return and document claimed items to owners, and process items for short and long term storage
Assist with locker cleanout on a semesterly basis, including cleaning, processing contents, resetting combinations, and reporting maintenance issues